Term and Condition
Made to Order / Pre Order
We are offering free delivery to Semenanjung Malaysia partnering with third part logistics.
Take note : For high-rise,offices,condo, apartment,flat,the delivery arrangement is only able to be delivered to the ground floor /lobby /assigned drop only.
For door to door service, arrangement can be done with the delivery team directly,subject to their availability.
Once the date to deliver is confirmed,expect to receive a call /message directly from our logistic partner.
Any changes of delivery date agreed may occur some penalty fees.Kindly to make firm and available on the day assigned.
Delivery will start from 8:30am - 6:30pm (weekdays) 8:30am -12pm (Saturday).
Sabah & Sarawak
We do deliver to East Malaysia with shipping fees applied; subject to the loads weight and sizes. Do reach us on the charges prior to ordering for the shipping charges.
Delivery timeframe : 6- 9 weeks
Delivery Note
We are offering free delivery to Semenanjung Malaysia partnering with third part logistics.
Take note : For high-rise,offices,condo, apartment,flat,the delivery arrangement is only able to be delivered to the ground floor /lobby /assigned drop only.
For door to door service, arrangement can be done with the delivery team directly,subject to their availability.
Once the date to deliver is confirmed,expect to receive a call /message directly from our logistic partner.
Any changes of delivery date agreed may occur some penalty fees.Kindly to make firm and available on the day assigned.
Delivery will start from 8:30am - 6:30pm (weekdays) 8:30am -12pm (Saturday).
Sabah & Sarawak
We do deliver to East Malaysia with shipping fees applied; subject to the loads weight and sizes. Do reach us on the charges prior to ordering for the shipping charges.
Delivery timeframe : 6- 9 weeks
Receiving Order - Unboxing and Inspection
Upon receiving your goods, it is essential to document the unboxing process by taking video clips and photos.
This documentation serves as crucial evidence should any issues arise, allowing us to accurately assess the situation.
Without clear proof in the form of these media, we may not be able to take full responsibility for any claims that occur after delivery.
Therefore, we strongly encourage you to ensure that every step of the unboxing is recorded. This practice not only safeguards your interests, but also facilitates a smoother resolution should any discrepancies arise with the items received. Remember, thorough documentation is key to a successful claim process.
Kindly reach us immediately if any discrepancy or assistance is needed from us at any time.
Packaging
Various packaging + multiple protection.
Our furniture is sourced directly from manufacturers, ensuring exceptional quality and competitive pricing.
By bypassing intermediaries, we can offer a wide range of stylish,durable and affordable pieces that cater to various tastes and needs.
Each item is carefully selected and arrives in industrial packaging*, which means you can trust that your furniture will be well-protected during transit.
We take pride in delivering not only beautiful furniture but also a seamless shopping experience.
With our commitment to direct importing, cutting direct cost of warehousing,labors and minimal manhandling, we deliver the best value to you while maintaining the highest standards of service and reliability. Whether you're furnishing a home or an office, you can count on us for a hassle-free delivery of top-quality furniture.
*additional FOC wooden frame / protection packaging.